Members of the FWD provide a range of services to their customers which go far beyond distribution. The relationship between wholesalers and their independent business customers is a partnership – wholesalers share their experience of working with thousands of similar businesses, while adapting their offer to recognise that every single customer is different.
Through their Business Development Managers, wholesalers ensure even the smallest businesses have access to a tailor-made package of support and advice.
Services provided by wholesalers include:
We asked some of our retail and foodservice customers to talk about their businesses and the service they get from wholesalers and suppliers:
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