FWD
Privacy Policy
  1. Introduction

This website is made available to you by The Federation of Wholesale Distributors (FWD).  This privacy policy outlines how we may use your personal information and forms part of the Terms of Use of the Websites.

“Personal information” refers to any information which refers to you personally such as your name, e-mail address and postal address. Please read this privacy policy to understand how we use your personal information after it has been collected by us.

This Privacy Policy may be updated from to time. The date of the most recent revisions will appear on this page so please visit this Privacy Policy regularly.

 

  1. When do we collect data?

We may collect personal information from you when you do the following through our Websites:

  • register to receive our newsletters
  • contact us with a question or complaint.
  • order products and subscriptions

We also collect certain information automatically about visitors to our Websites, as described in the section headed “Cookies” below.

 

  1. What personal information do we collect from you?

The personal information we may collect from you includes your:

  • name;
  • postal address;
  • phone number (land line, mobile and fax);
  • email address

 

  1. What do we do with your personal information?

When you give us any personal information as indicated above, we use your personal information to:

  • enable you to use any services that we may from time to time provide through the Websites;
  • enable you to become a registered user on one or more of our Websites;
  • process your transaction or subscription and correspond with you accordingly;
  • provide you, in accordance with your communications preferences, with information about our products and services, our latest news or special offers which may be of interest to you;
  • track activity on our Websites for market research purposes so that we can improve the usefulness and content of the Websites but, in carrying out such activity, we use the personal information in aggregate and on an anonymous basis;
  • and for Website administration (including enabling us to respond to any comments on the Websites or feedback you may give us).

 

  1. To whom do we pass your personal information?

We also collect certain information automatically about visitors to our Websites, as described in the section headed “Cookies” below.

 

  1. What personal information do we collect from you?

The personal information we may collect from you includes your:

  • name;
  • postal address;
  • phone number (land line, mobile and fax);
  • email address

 

  1. What do we do with your personal information?

When you give us any personal information as indicated above, we use your personal information to:

  • enable you to use any services that we may from time to time provide through the Websites;
  • enable you to become a registered user on one or more of our Websites;
  • process your transaction or subscription and correspond with you accordingly;
  • provide you, in accordance with your communications preferences, with information about our products and services, our latest news or special offers which may be of interest to you;
  • track activity on our Websites for market research purposes so that we can improve the usefulness and content of the Websites but, in carrying out such activity, we use the personal information in aggregate and on an anonymous basis;
  • and for Website administration (including enabling us to respond to any comments on the Websites or feedback you may give us).

 

  1. To whom do we pass your personal information?

We will only disclose personal information to government bodies and law enforcement agencies, successors in title to our business and suppliers we engage to process data on our behalf.

 

  1. Cookies

When you view our website we may store information on the hard drive of your computer or on your mobile device in the form of a “cookie” (essentially a small text file). Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, videos and website analytics services). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are ‘session cookies’, meaning that they exist only while your website browser is open and are deleted automatically once you close your browser. Other cookies are ‘permanent cookies’, meaning that they survive after your browser is closed and can be used by websites to recognise your computer when you later re-open your browser and browse the internet again.

We use cookies for several reasons. For example, cookies enable us to track the interests of our users to enhance the experience on our website. Third parties serve cookies through our website for advertising, analytics and other purposes.

Cookies we use:

– Google Analytics for behaviour tracking

– Authentication cookies for logged in users

– Any from additional plugins added to the site

If you would like to find out more information about cookies and your rights to control their use, please visit http://www.allaboutcookies.org

 

  1. Linking to other websites

The Websites contains hyperlinks to websites owned and operated by third parties. These websites have their own privacy policies and we urge you to review them. They will govern the use of personal information you submit whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

 

  1. IP Addresses

We study visitor trends since we are interested in the successful dissemination of information through the Websites. Our server creates log files of information such as the Internet Protocol (IP) address from your network, what pages were explored and the length of your visit. Analysis software is used to generate reports which help us to learn more about how we can enhance your experience with the Websites. This information is not used to develop a personal profile of you. The log files are regularly purged.

An IP address is a number designated for your computer by your Internet service provider to provide access to the Internet. We may use your IP address to gather aggregate information on use. But we will only be able to identify you individually if we have the means of linking the IP address to you as a particular user. This usually requires access to additional information which we do not seek.

 

  1. Your rights

You have a number of rights in relation to your personal information under data protection law.

Accessing your personal information

You have the right to ask for a copy of the information that we hold about you by emailing or writing to us at the address at the end of this policy.  We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information.

Correcting and updating your personal information

If you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting us in any of the details described at the end of this policy.

Withdrawing your consent

Where we rely on your consent as the legal basis for processing your personal information you may withdraw your consent at any time by contacting us using the details at the end of this policy.

Objecting to our use of your personal information and automated decisions made about you.

Where we rely on our legitimate business interests as the legal basis for processing your personal information for any purpose, you may object to us using your personal information for these purposes by emailing us at the address at the end of this policy.  If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. Otherwise we will provide you with our justification as to why we need to continue using your data. You may object to us using your personal information for direct marketing and we will automatically comply with your request.

Erasing your personal information

You may ask for your personal information to be removed from our systems by emailing us at the address at the end of this policy. Unless there is a reason that the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request.

How to contact us

If you have any questions about this Privacy Policy at any time, please contact us using the following details: Federation of Wholesale Distributors, 9a Gildredge Road Eastbourne UK BN21 4RB +1323 724952 or via the contact form below.