New launch from Bestway
Cash and carry giant has just made its customers’ lives a bit easier
Cash and carry retail customers of Bestway Wholesale are in for a treat, as the company has launched a refreshed app to make ordering quicker, easier and more convenient.
The new app allows cash and carry customers to:
- Start their order on a phone, tablet or computer and finish it on another device, anywhere, at any time. The customer’s basket is reflected on the app and website in real time as they build their order
- Create personalised lists and save their favourite products for quicker re-ordering
- When using the website, find out where their order is, and get live delivery updates
- Get live updates if any of the products they ordered are unavailable when the order is picked and see recommended substitutions.
“We listened to customers, understanding what they do (and don’t) want when it comes to online ordering,” commented Salih Sheikh, head of marketing, Bestway Wholesale.
“We wanted to offer an online experience that wasn’t just in line with wholesale, but that rivaled market leading apps such as Amazon and Ocado – it’s a part of our strategy to utilise digital to improve the shopping experience and service to customers.”