Supporting customers pays off for Parfetts

Parfetts’ focus on supporting its customers has paid off as it sees its turnover rise by more than 6% to £605m

Two record years of sales combined with cost-efficiency savings that have been passed on to customers has seen the wholesaler go from strength to strength.

“We have remained laser-focused on our customers over the last year and put in place a record number of promotions that have attracted a tremendous amount of interest,” said Guy Swindell, joint MD. “With the rising cost of business, retailers are having a tough time, and we are doing everything we can to help them maintain their margins.

“Everyone at Parfetts is pleased with the results for the year ended June 2022.  It has been a year of consolidation following two record-breaking years, the business is now debt free, and has, once again, seen record sales being achieved despite having to continue to work through supply chain difficulties.”

The employee-owned wholesaler also actively supports its staff, having just announced a pay rise of 7.5% for salaried staff to help them manage the rising cost of living, while weekly paid employees benefit from an increase of 9.6% to hourly rates. Staff will also benefit from an extra day of paid holiday, and colleagues can take additional unpaid holidays to a maximum allowance of 38 days for full-time staff.

Noel Robinson, joint managing director of Parfetts, said: “All our hard-working colleagues deserve recognition for the fantastic service they deliver throughout the year. Once more, our trading performance has allowed our staff to benefit through our employee ownership bonus scheme and an exceptional cost of living bonus.”

The results were announced following the launch of Parfetts’ new depot in Birmingham, which will operate both a cash & carry and delivered model.

AG Parfett and Sons Guy Swindell Noel Robinson