Wholesale and Convenience Standards and Dignity Charter

Suppliers and wholesalers invited to sign up for Events Standards charter

FWD and the Association of Convenience Stores (ACS) are relaunching the Wholesale and Convenience Standards and Dignity Charter, a set of agreed standards for best practice at industry events and in the workplace.

The charter is intended to reassure event attendees that they will be mixing with colleagues and contacts who will follow the highest standards of conduct when the Standards & Dignity logo is seen on ticket confirmations, companies’ websites and email signatures.

Companies in the wholesale and convenience channel who sign up for the charter will be sent the Standards & Dignity badge to display on all promotional materials. Their own logo will be added to the Charter on the FWD and ACS websites.


We strive to provide a harassment free environment within our shops, depots, warehouses and offices and at industry events

We will respect each other’s personal space and time.

We will always remember we are representing our businesses at all times

We will be receptive to and take seriously reports of behaviour, from members of our own company, that contradicts this commitment. 

All incidents will be referred back to the relevant HR department or
business owner.

We will not tolerate anyone being subject to physical, sexual, racial, psychological, verbal or any other form of harassment, bullying or abuse.

FWD, ACS and Women in Wholesale will be displaying the logo on all event communication and contacting members to invite them to sign-up to the new-look charter.

FWD Chief Executive James Bielby said: “We are relaunching the Charter as the trade gets back to meeting face-to-face, to remind everyone that this a sector where everyone should feel comfortable and supported working not just with their own colleagues, but with partners from other businesses.  Promoting high standards based on common standards, with the Standards and Dignity stamp on events, can help us to attract and retain the best people to our sector, and for them to feel safe and valued.”

ACS CEO James Lowman said: “It is non-negotiable that people working in our industry need to feel safe and respected all the time they are working. This charter promotes common sense principles around good behaviour and I’m really pleased that businesses running events in the sector and many of the industry’s biggest brands are actively promoting the charter.”

WiW founder Elit Rowland said: “Industry events are an important part of networking and learning, so it’s crucial that businesses do their part to make all event-goers feel comfortable and welcome, which in turn creates the inclusive and diverse culture we are striving for. Signing the charter is a demonstration of your commitment to do that.”

Download the charter here https://www.fwd.co.uk/wp-content/uploads/2022/03/FWD-Standards-and-Digntiy-Charter.pdf and sign up via nikki@fwd-uk.com

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