Product businesses know that selling physical products B2B involves unique operational challenges, meaning ordinary CRMs fall short. Prospect Stock-Aware CRM is different.
Rated the #1 Stock-Aware CRM for growing Wholesale, Distributor and Manufacturing businesses, Prospect helps you increase customer retention, drive upsell, and reactivate churning customers.
With unparalleled integration to leading Inventory Management and Accounting Systems, Prospect gives your Sales, Marketing and Customer Service teams clear visibility of customers, stock & inventory, current orders and sales history…in the office, at home or out on the road.
Grow your Customer Base – Prospect CRM will accelerate your sales success, helping you close new B2B customers faster and more efficiently. Just a small increase in new-business close-rate can have a profound impact on business growth over time.
Maximise Customer Retention – New business is important, but retaining customers is vital for growing a profitable Wholesale, Distributor or Manufacturing business. P.A.I.G.E. (the Prospect AI Growth Engine) can even predict when a regular customer has missed an order and alert your Sales or Account Management team to contact the customer – before they churn for good.
Increase Order Value & Frequency – By connecting your Inventory/Accounting System to Prospect CRM, Sales and customer-facing teams get key insights to effortlessly increase average order value and frequency for each customer. Prospect CRM brings your wholesale products to life with upsell, cross-sell & must-sell capabilities.
Create Happier Customers – Whether it’s just checking in with customers and recording activities, or logging and dealing with important customer issues, a CRM is all about staying on top of the things that matter to your customers and building stronger, more profitable relationships.
Work Better as a Team – Centralised customer data in your CRM, automatically updated with new accounts, new orders and new invoices from your Inventory/Accounting System, means your whole team has a clearer picture of what’s happening with each customer and who’s doing what.
Improve your Business Reporting – Don’t just report on isolated data from your Inventory/Accounting System, or from your CRM. Instead, bring all your data together in one, integrated reporting tool that combines up-to-date customer, sales & product data from your Inventory/Accounting System with your CRM data and activities.