FWD and the Association of Convenience Stores have relaunched the Standards & Dignity Charter, which has been updated.
After meeting with a group of event companies and leading businesses across the wholesale and convenience landscape, we all agreed the charter can serve as a tool to unify our members on best practice whilst at events and in the workplace.
The biggest change is the launch of the Standards & Dignity badge.
It is the hope that an employee of a business which has signed up to the charter should feel reassured that they will be mixing with colleagues and contacts which will follow the highest standards of conduct when the Standards & Dignity badge-style logo is seen on ticket confirmations, companies websites and email signatures.
Send us your company logo and we’ll add your name to the list of companies that have adopted the charter.
If you are an event organiser, please adopt the process below for ensuring compliance with the values in the Charter at any events that you run.
FWD, ACS and Women in Wholesale will be displaying the logo on all event communication moving forward and we encourage you to do the same. Recent sign-ups include:
The recommended events process for organisers:
Making a Complaint: If someone has been treated in a way that they feel in contrary to the Charter, they should be given a variety of methods through which to raise these issues. Suggested guidance on making a complaint is below, which would need to be finessed but this is the key substance proposed:
Your wellbeing is paramount, so please use the resources available to you as you feel appropriate. There may be HR and mental health first aid available in your business, and we strongly support the Grocery Aid Helpline (link) which offers free support from trained counsellors for all issues related to your work and personal life.
The signatories to this Charter fully support you in raising issues with the perpetrators of behaviour that contradicts our values and the Charter itself. You can do this by:
Dealing with complaints: The three organisations named above, and events companies, and potentially any organisation, needs to have a clear path to follow in dealing with issues raised with them.