The Future of Wholesale
Centre for Future Studies, University of Kent, June 2019
This project looks at scenarios for the wholesale channel up to 2030, taking into account changes in technology, the structure of the market, global trends and consumer behaviour. It assesses their likelihood and impact of each factor, and suggests strategies for wholesalers and suppliers to stay ahead of the curve as we navigate the tectonic shifts of the next few years.
The Whole Society
Based on the contributions of FWD members, this report demonstrates the economic and social impact of the wholesale distribution sector – from creating employment to supporting thousands of small businesses, from its tax contribution to its services provided in every region of the UK.
Retail Beyond Convenience
A look at the needs and desires of the 32,000 retailers supplied by FWD members that are not convenience stores. Where do they make their purchases, and what influences their buying decisions? What support advice do they expect from their wholesalers and suppliers?
Caterers’ Attitude to Online Ordering
In a survey of chefs and catering managers supplied by FWD distributors, we ask how, when and from whom they order their stock, and how they prefer to receive product information.
Caterers’ Use of Social Media
The smartphone is as much a part of the chef’s equipment as their knives, so what are they looking for at the end of service? We ask them where they go for inspiration and support.
Caterers Support Needs
The result of 450 caterer conversations, this report uncovers the most pressing issues caterers have with their wholesalers, and the help and advice they’d like to receive from their supply chain partners.