Customer Insight

We put shoppers at the heart of everything we do. Joining businesses together with the strength of world class shopper research and insights.
Our team of shopper experts & consultants help our clients from manufacturers, retailers, foodservice operators and wholesalers to grow their knowledge of shopper behaviours and attitudes, in order to ensure that they place shoppers at the heart of everything they do.

We speak to over 100,000 shoppers and business owners each and every year, both within the UK and internationally and it’s this wealth of knowledge, alongside the many years of experience within the team, that allows us to inform our clients on shopper behaviours and attitudes.
For more than 50 years we have been capturing shopper behaviour research across various grocery routes to market – high street retailers and wholesalers. Our selection of products offer fantastic value for money and can be tailored to suit your specific requirements
We have a team of research and insight experts and market leading fieldwork partners to bring you bespoke research solutions that deliver on your business objectives and our team of account managers are experienced in helping you turn the insights into actions.

Our team of industry experts understand what makes shoppers tick. We work with you and your business to turn insight into action and support you on your journey to success Rather than simply provide you with a series of charts and data we understand that it’s much more important to establish the ‘so what’ and uncover how shopper insights can better inform your business decisions and growth strategies

10 Ely Place, London, EC1N 6RY

0207 611 0407